Ellis Brooks Saab

Very nice and honest dealership and it is still family runned so coming here to purchase or service a vehicle surely benefits the community. I remember my parents purchasing their first vehicle here. Parking is not a problem. They will park it for you.
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itea

Wed Oct 25, 2006

get a new receptionist

I tried to call to get a price quote on a seatbelt repair/replacement. I did not get a call back within the first three hours, so I called back a few times but the receptionist would cut me off in mid sentence every time before transferring me. Apparently these folks don't want my business.
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itea

itea

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Citysearch User

Tuesday, October 28, 2008

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Excellent service by Jeanne L. at InsiderPages

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sal396

Friday, June 1, 2007

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TWO BAD EXPERIENCES

BROUGHT MY CAR IN FOR MAJOR SERVICE. TOLD SERVICE REP. NOT TO ROTATE TIRES. NEWER BRAND IN FRONT. WROTE ON SERVICE ORDER. WHEN I GOT CAR HOME, NOTICED ONE SIDE HAD BEEN ROTATED. MECHANIC CHECKED OFF ON CHECKLIST THAT HE DID NOT ROTATE TIRES. MECHANIC IS A LIAR. I DON'T KNOW IF HE PERFORMED ANY INSPECTIONS THAT HE CHECKED OFF AS OK. HE ALSO SCRATCHED ONE OF THE ALLOY WHEELS. SERVICE MANAGER DENIES THIS. ALSO, A COUPLE OF YEARS AGO, I BOUGHT A USED CAR HERE. IT TURNED OUT TO BE A PIECE OF JUNK. HAD TO SELL FOR A LOSS. AVOID THIS DEALERSHIP!

Recommended: Yes