I ordered a pizza and came to pick up the pizza at the San Mateo location. Several was so wrong with what I have observed. Here are some:
1. The cashier is clueless and the crew aren't friendly
2. They are not clean - here is an example. I observed the guy who put the pizza in the oven. The pizza paddle he used is place on the ground. Every pizza I saw was used by the same paddle. I decided not to take my pizza and asked for my money back.
3. I came 20 minutes as they mentioned to pick up my order. I had to wait another 30 minutes before the girl realized that the pizza had already been cooked and was above the oven.
4. This place is dirty. Just take a look around when you go in.
5. STAY AWAY and go to another place.

All I can really say,if you want apizza that taste like a Quizno sandwich for $ 24 + tips : SAN MATEO NORTH BEACH PIZZA PARLOR.

this place must of have changed crew, because the pizza I got delivered had toppings from precut vegetable bags , why , I am a real cook and I can tell the difference when something is cut fresh or comes from the bag. You've failed miserable with the pizza I got delivered, I never had a pizza so bad in my life, honestly.

the pizza I asked for was like eating a subway sandwich. Maybe, it was the 2pm crew that was working that day, I can only blame the pizza maker that day, not the staff, the pizza arrived on time, but as a North Beach Pizza like I used to have a little while back @ the San mateo NB, what a change but sorry to say, but avoid the DAY crew, I don't think I'll never , ever other a pizza @ the SAN MATEO NORTH BEACH PIZZA.

One of the worst I've ever had @ north beach Bad Luck or

It was a Friday night, and I admit it was busy, but they messed up our order and refused to fix it! The guys working there said no manager was available to correct the issue...I was really disappointed with the service, and the food was decent, but it does not make up for the rudeness of the staff.