The French Tulip
Markbronez
Most Personal Service
I get all my flowers from the French Tulip because the service is very personal, with an attractive French flair, and the price is right. I don't ever know exactly what I want in the way of flowers so I appreciate that Leticia gives me just the right amount of guidance to make beautiful bouquets for my wife. They also sell cool soaps and tablecloths and the like.
- Mark
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mfenter
Horrible Customer Service
HORRIBLE CUSTOMER SERVICE. STAY FAR AWAY.
Arrived at 2:00pm to find the door locked and the employee browsing the internet. I knocked and inquired if they were open. She was obviously annoyed and screeched back "Yes, we're closed". I commented that she should then hang a sign indicating so.
I walked away and the owner decided to storm out and follow me down the street to tell me that " as a small business owner sometimes you have to be closed!" Now, if she had shown that much energy to, instead of screeching she was closed, to apologize for the delay, open the door and ask what she could help me with, she would have a $100.00 or so in sales. Instead she lost this customer and 4 other people who witnessed her ridiculous behavior.
I hope the next tenant provides quality customer service. No need to shop any place where your business is not appreciated.
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Markbronez
- Mark
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recpec
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rbinsf
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mfenter
Arrived at 2:00pm to find the door locked and the employee browsing the internet. I knocked and inquired if they were open. She was obviously annoyed and screeched back "Yes, we're closed". I commented that she should then hang a sign indicating so.
I walked away and the owner decided to storm out and follow me down the street to tell me that " as a small business owner sometimes you have to be closed!" Now, if she had shown that much energy to, instead of screeching she was closed, to apologize for the delay, open the door and ask what she could help me with, she would have a $100.00 or so in sales. Instead she lost this customer and 4 other people who witnessed her ridiculous behavior.
I hope the next tenant provides quality customer service. No need to shop any place where your business is not appreciated.
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prh80
This time though they messed up again on Valentines Day, a day that's important to get right. They did not deliver until after 4pm. The address is not even far away, it was in the heart of the financial district. What's the point in spending well over $100 for flowers (albeit nice ones) if the delivery is essentially a day late? Who enjoys flowers they receive at 5pm? I understand that it's the busiest day of the year for florists, but with that understanding wouldn't you staff extra to make deliveries on time?
They will no longer be receiving my recommendations or business.
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Business Details on The French Tulip
Phone Numbers:
Primary Phone: (415) 647-8661
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